Privacy Policy

Personal Information

We may collect personally identifiable information, such as:

• Name and contact information (email address, phone number)
• Date of birth and age
• Insurance information (if applicable)
• Health and medical history relevant to therapy services
• Emergency contact information
• Payment information

Health Information

As a healthcare provider, we collect Protected Health Information (PHI) as defined by HIPAA. This includes information about your health condition, treatment plans, progress notes, and other clinical information necessary to provide therapy services.

How We Use Your Information

We use the information we collect to:

• Provide and manage therapy services
• Communicate with you about appointments and treatment
• Process payments and billing
• Comply with legal and regulatory requirements
• Improve our services and user experience
• Send important updates about our services

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share information with:

• Healthcare providers involved in your care (with your consent)
• Third-party service providers who assist in our operations
• Legal authorities when required by law
• Insurance companies for billing purposes (with your authorization)

Data Security

We implement appropriate technical and organizational security measures to protect your personal and health information, including encryption, secure servers, and access controls. Our virtual therapy platform uses HIPAA-compliant video conferencing technology.

Your Rights

You have the right to:

• Access your personal and health information
• Request corrections to your information
• Request restrictions on certain uses of your information
• Receive a copy of your records
• File a complaint if you believe your privacy rights have been violated

Children's Privacy

Our services are designed for children, teens, and young adults ages 0-21. We collect information from parents or legal guardians on behalf of minor children. We are committed to complying with all applicable laws regarding children's privacy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.